Wednesday, July 8, 2009

Target Coupon Policy Email


In response to a question about coupon policies at Target, I emailed the company and received this response:


RE: Using Coupons at Target‏
From: guest. relations @ target dot com

Medium riskYou may not know this sender.Mark as safe|Mark as junk
Sent: Wed 7/08/09 12:44 PM
To: couponqueenofcorning @ hotmail dot com
Dear Lisette,

Thanks for asking us about using coupons at Target. Coupons are a
great way to save even more when shopping with us, and it's easy
to use them at our stores. Because of the variety of coupons
available to our guests,we do have some guidelines for how coupons
can be redeemed at Target.

When accepting coupons, we use the following guidelines:

- We accept two kinds of coupons: Target-issued and manufacturer
issued.
- We'll accept one Target coupon and one manufacturer coupon for
the same item,unless either coupon prohibits it.
- We can't give cash back if the face value of a coupon is greater
than the purchase value of the item; in this case, we're able to
adjust the value of the coupon to equal the price of the item.
- We can't accept coupons from other retailers, or coupons for
products not carried in our stores.
- All valid coupons should be presented to the cashier while
you're checking out.

For questions about using a specific coupon, we encourage you to
stop by Guest Service and ask to speak with the Guest Service Team
Leader. They'll do their best to help while you're in the store. If
you still have questions after speaking with them, please call our
Guest Relations team at (800) 440-0680. Either way, we're here to help!

We appreciate the opportunity to share this information with you.

Sincerely,

Angela
Target Guest Relations
www.target.com
[THREAD ID:1-6S1JYB]

There was no mention of internet printables on their policy list, so I just emailed them back to ask if these were accepted (they are at my store) and what happens when coupons don't scan (even the Target printables don't scan when I use them). I will add to this when I hear back from them.


Lisette

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